{"id":3568,"date":"2023-12-15T15:59:31","date_gmt":"2023-12-15T15:59:31","guid":{"rendered":"https:\/\/www.tory-tech.com\/site\/?p=3568"},"modified":"2025-10-13T14:50:33","modified_gmt":"2025-10-13T14:50:33","slug":"4th-annual-macrom-user-group-meeting-recap","status":"publish","type":"post","link":"https:\/\/www.tory-tech.com\/site\/4th-annual-macrom-user-group-meeting-recap\/","title":{"rendered":"4th Annual MaCRoM User Group Meeting: Get the Highlights"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Section&#8221; _builder_version=&#8221;4.23.1&#8243; min_height=&#8221;1298px&#8221; custom_margin=&#8221;11px||-242px||false|false&#8221; custom_padding=&#8221;13px||48px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.23.1&#8243; module_alignment=&#8221;center&#8221; min_height=&#8221;950px&#8221; min_height_tablet=&#8221;364px&#8221; min_height_phone=&#8221;&#8221; min_height_last_edited=&#8221;on|tablet&#8221; height=&#8221;838px&#8221; height_tablet=&#8221;349px&#8221; height_phone=&#8221;&#8221; height_last_edited=&#8221;on|desktop&#8221; custom_margin=&#8221;-35px|auto|0px|auto|false|false&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;0px||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/www.tory-tech.com\/site\/wp-content\/uploads\/2023\/12\/blog-post-version-2.png&#8221; alt=&#8221;COSMOS- TORY TECH TAG&#8221; title_text=&#8221;blog post version 2&#8243; align=&#8221;center&#8221; align_tablet=&#8221;&#8221; align_phone=&#8221;center&#8221; align_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.23.1&#8243; width_tablet=&#8221;100%&#8221; width_phone=&#8221;&#8221; width_last_edited=&#8221;on|phone&#8221; max_width=&#8221;100%&#8221; max_width_tablet=&#8221;100%&#8221; max_width_phone=&#8221;100%&#8221; max_width_last_edited=&#8221;on|desktop&#8221; module_alignment=&#8221;center&#8221; min_height=&#8221;345px&#8221; min_height_tablet=&#8221;192px&#8221; min_height_phone=&#8221;129px&#8221; min_height_last_edited=&#8221;on|phone&#8221; height=&#8221;100px&#8221; custom_margin=&#8221;||26px|||&#8221; module_alignment_tablet=&#8221;center&#8221; module_alignment_phone=&#8221;center&#8221; module_alignment_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221; width__hover_enabled=&#8221;off|desktop&#8221;][\/et_pb_image][et_pb_text content_tablet=&#8221;<\/p>\n<p>HOUSTON, Texas \u2014 April 2022 \u2014 <strong>Tory Technologies, Inc.<\/strong> announces that as part of its growth plan in Mexico is implementing COSMOS<sup>\u2122<\/sup> as the SMADA platform to gather, manage, validate, process, and distribute all the volumetric measurement data of its client\u2019s gas transport network.<\/p>\n<p>With the firm commitment to comply with all the regulatory requirements known as \u201c<strong><em>Miscelanea Fiscal<\/em><\/strong>\u201d and in line with the vision to implement a truly digital transformation across its client\u2019s needs, Tory Technologies will provide COSMOS<sup>\u2122<\/sup> to Sempra Infrastructure in M\u00e9xico.<\/p>\n<p>COSMOS<sup>\u2122<\/sup> is a modern SMADA solution designed to specifically attend to the needs of the measurement departments in pipeline companies, focusing specifically on Electronic Flow Measurement (EFM) data management and field measurement equipment management. COSMOS<sup>\u2122<\/sup> is the SMADA solution from Tory-Tech that consolidates the advanced functionality from FLOWCAL<sup>\u00ae<\/sup> and TESTit<sup>\u00ae<\/sup>, with EFM data gathering tools and wrapping it all up with a powerful API and a very intuitive web portal. COSMOS<sup>\u2122<\/sup> facilitates the sharing and distribution of measurement information across the entire organization.<\/p>\n<p>&#8221; content_phone=&#8221;<\/p>\n<p>HOUSTON, Texas \u2014 December 2023<\/p>\n<p>On Thursday, December 7th, Tory Technologies had our 4th Annual MaCRoM User Group Meeting. The event was filled with lots of interesting and insightful topics, from the potential implementation of AI in control rooms, to fatigue management, and the future of<span> <\/span><a href=%22https:\/\/www.tory-tech.com\/site\/macrom\/%22>MaCRoM<\/a>. After months of planning and preparation, we covered it all in a three-hour event. While the meeting will be uploaded on our video platform, ToryVideo, we want to give you the highlights here in this blog post. Keep reading to learn more about this year\u2019s MaCRoM User Group Meeting!<\/p>\n<p>We kicked off the event with an overview of the agenda from our host, <strong>Lorena Del Toro<\/strong>, Business Analyst at Tory-Tech. A welcome message from<span> <\/span><strong>Rene Varon<\/strong>, our President and CEO, followed shortly after. He spoke about the growth of our amazing company this year, the improvements we\u2019ve made to our products and IT solutions, the development and advancement of MaCRoM, and the commitments we are making as a company to continue to provide the best services to our clients. Rene also reinforced our vision to continue investing in cybersecurity, ensuring the protection of our clients\u2019 data. After his compelling opening message, we were able to hear from our keynote speaker,<span> <\/span><strong>Daniel Nagala<\/strong>.<\/p>\n<p>Dan has over 45 years of experience in industrial control systems and an extensive background in pipeline operations, control room management, and cybersecurity. We were honored to have him present to share his valuable insights with us. He spoke about the development of AI over the past century and how the rapid adaptation of AI in society might influence the integration of AI systems into control rooms. After this insightful keynote, Tory-Tech had a surprise for the guests: our AI-generated avatar, Tory. She and other avatars will be seen exclusively in ToryVideo, where we will be uploading our release notes and information on MaCRoM development.<\/p>\n<p>Next up, we had our first-ever panel present to discuss fatigue mitigation, workload analysis, and shift scheduling, moderated by<span> <\/span><strong>Rosie Palacios<\/strong>, who is a part of our business development team here at Tory-Tech. This hour-long panel featured a special group of panelists who have valuable experience in control room management. Our panelists included<span> <\/span><strong>Rafael Paes<\/strong>, Transport and Operations Manager at<span> <\/span><a href=%22https:\/\/ntag.com.br\/%22>TAG<\/a><span> <\/span>in Brazil;<span> <\/span><strong>Steven Dittman<\/strong>, Pipeline Operations Center Manager at<span> <\/span><a href=%22https:\/\/www.marathonpipeline.com\/%22>Marathon Pipeline<\/a><span> <\/span>in Findlay, OH;<span> <\/span><strong>Billy Bown<\/strong>, Operation Center Manager at Marathon Pipeline in San Antonio, TX;<span> <\/span><strong>Keith Cargill<\/strong>, Technical Gas Control Manager at<span> <\/span><a href=%22https:\/\/www.enbridge.com\/%22>Enbridge<\/a><span> <\/span>in Houston, TX;<span> <\/span><strong>Gavin Fisher<\/strong>, Technical Specialist at Enbridge Canada in Calgary, AB; and<span> <\/span><strong>Hayden Bellmore<\/strong>, Regulatory Compliance Specialist at<span> <\/span><a href=%22https:\/\/wolverinepipeline.com\/%22>Wolverine<\/a><span> <\/span>in Portage, MI. It was wonderful to be able to hear about the way these companies manage these topics, especially the perspective from the operations in Brazil and Canada.<span> <\/span><strong>Juan Seriny\u00e0<\/strong>, Tory-Tech CTO and MaCRoM Product Director, and Rene Varon were also able to chime in on how MaCRoM makes the management processes more efficient.<\/p>\n<p>&#8221; content_last_edited=&#8221;on|desktop&#8221; admin_label=&#8221;opening para&#8221; _builder_version=&#8221;4.23.1&#8243; text_line_height=&#8221;1.8em&#8221; min_height=&#8221;360px&#8221; custom_margin=&#8221;31px||22px||false|false&#8221; custom_padding=&#8221;13px||20px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>On Thursday, December 7th, Tory Technologies had our 4th Annual MaCRoM User Group Meeting. The event was filled with lots of interesting and insightful topics, from the potential implementation of AI in control rooms, to fatigue management, and the future of <a href=\"https:\/\/www.tory-tech.com\/site\/macrom\/\">MaCRoM\u00ae<\/a>. After months of planning and preparation, we covered it all in a three-hour event. While the meeting will be uploaded on our video platform, ToryVideo, we want to give you the highlights here in this blog post. Keep reading to learn more about this year\u2019s MaCRoM User Group Meeting!<\/p>\n<p>We kicked off the event with an overview of the agenda from our host, <strong>Lorena Del Toro<\/strong>, Business Analyst at Tory-Tech. A welcome message from <strong>Rene Varon<\/strong>, our President and CEO. He spoke about the growth of our amazing company this year, the improvements we\u2019ve made to our products and IT solutions, the development and advancement of MaCRoM, and the commitments we are making as a company to continue to provide the best services to our clients. Rene also reinforced our vision to continue investing in cybersecurity, ensuring the protection of our clients\u2019 data. After his compelling opening message, we were able to hear from our keynote speaker, <strong>Daniel Nagala<\/strong>.<\/p>\n<p>Dan has over 45 years of experience in industrial control systems and an extensive background in pipeline operations, control room management, and cybersecurity. We were honored to have him present to share his valuable insights with us. He spoke about the development of AI over the past century and how the rapid adaptation of AI in society might influence the integration of AI systems into control rooms. After this insightful keynote, Tory-Tech had a surprise for the guests: our AI-generated avatar, Tory. She and other avatars will be seen exclusively in ToryVideo, where we will be uploading our release notes and information on MaCRoM development.<\/p>\n<p>Next up, we had our first-ever panel present to discuss fatigue mitigation, workload analysis, and shift scheduling, moderated by <strong>Rosie Palacios<\/strong>, who is a part of our business development team here at Tory-Tech. This hour-long panel featured a special group of panelists who have valuable experience in control room management. Our panelists included <strong>Rafael Paes<\/strong>, Transport and Operations Manager at <a href=\"https:\/\/ntag.com.br\/\" target=\"_blank\" rel=\"noopener\">TAG<\/a> in Brazil; <strong>Steven Dittman<\/strong>, Pipeline Operations Center Manager at <a href=\"https:\/\/www.marathonpipeline.com\/\" target=\"_blank\" rel=\"noopener\">Marathon Pipeline<\/a> in Findlay, OH; <strong>Billy Bown<\/strong>, Operation Center Manager at Marathon Pipeline in San Antonio, TX; <strong>Keith Cargill<\/strong>, Technical Gas Control Manager at <a href=\"https:\/\/www.enbridge.com\/\" target=\"_blank\" rel=\"noopener\">Enbridge<\/a> in Houston, TX; <strong>Gavin Fisher<\/strong>, Technical Specialist at Enbridge Canada in Calgary, AB; and <strong>Hayden Bellmore<\/strong>, Regulatory Compliance Specialist at <a href=\"https:\/\/wolverinepipeline.com\/\" target=\"_blank\" rel=\"noopener\">Wolverine<\/a> in Portage, MI. It was wonderful to be able to hear about the way these companies manage these topics, especially the perspective from the operations in Brazil and Canada. <strong>Juan Seriny\u00e0<\/strong>, Tory-Tech CTO and MaCRoM Product Director, and Rene Varon were also able to chime in on how MaCRoM makes the management processes more efficient.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.23.1&#8243; custom_margin=&#8221;-11px|auto|-6px|auto||&#8221; custom_padding=&#8221;0px||0px||true|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/www.tory-tech.com\/site\/wp-content\/uploads\/2023\/12\/blog-divider-1.png&#8221; alt=&#8221;COSMOS- TORY TECH TAG&#8221; title_text=&#8221;blog divider (1)&#8221; align=&#8221;center&#8221; align_tablet=&#8221;&#8221; align_phone=&#8221;center&#8221; align_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.23.1&#8243; width_tablet=&#8221;100%&#8221; width_phone=&#8221;&#8221; width_last_edited=&#8221;on|phone&#8221; max_width=&#8221;100%&#8221; max_width_tablet=&#8221;100%&#8221; max_width_phone=&#8221;100%&#8221; max_width_last_edited=&#8221;on|desktop&#8221; module_alignment=&#8221;center&#8221; min_height=&#8221;157px&#8221; min_height_tablet=&#8221;192px&#8221; min_height_phone=&#8221;100px&#8221; min_height_last_edited=&#8221;on|phone&#8221; height=&#8221;100px&#8221; max_height=&#8221;100px&#8221; custom_margin=&#8221;||26px|||&#8221; module_alignment_tablet=&#8221;center&#8221; module_alignment_phone=&#8221;center&#8221; module_alignment_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221; width__hover_enabled=&#8221;off|desktop&#8221;][\/et_pb_image][et_pb_text admin_label=&#8221;para 1&#8243; _builder_version=&#8221;4.23.1&#8243; text_line_height=&#8221;1.8em&#8221; min_height=&#8221;108px&#8221; min_height_tablet=&#8221;108px&#8221; min_height_phone=&#8221;&#8221; min_height_last_edited=&#8221;on|phone&#8221; height=&#8221;489px&#8221; height_tablet=&#8221;489px&#8221; height_phone=&#8221;&#8221; height_last_edited=&#8221;on|phone&#8221; max_height_tablet=&#8221;&#8221; max_height_phone=&#8221;&#8221; max_height_last_edited=&#8221;on|phone&#8221; custom_margin=&#8221;||-17px||false|false&#8221; custom_padding=&#8221;||45px||false|false&#8221; module_alignment_tablet=&#8221;&#8221; module_alignment_phone=&#8221;&#8221; module_alignment_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>After the panel, we were able to hear from <strong>Juan Seriny\u00e0<\/strong>, who presented the MaCRoM Roadmap. In his presentation, Juan talked about the development updates and the major new features released in MaCRoM 5 this year, including the latest version of underlying technologies, updates to the user interface, a new shift management function, and much more. Juan also talked about some features in progress to be released soon and features that might potentially be added to the application in future updates. To learn more about the new MaCRoM 5 features, <a href=\"https:\/\/www.tory-tech.com\/site\/contact\/\">contact us<\/a> to view the release notes!<\/p>\n<p>To close out our User Group Meeting, we heard from our Tech and Operations team for MaCRoM. <strong>Juan Torres<\/strong>, Director of MaCRoM Operations, introduced the team and the topics they would be discussing. <strong>Laura Infante<\/strong>, MaCRoM Product Implementation Lead, discussed the updates the team did to provide timely support to clients and ensure that MaCRoM runs as smoothly as possible. Afterward, we heard from <strong>Angie Saenz<\/strong>, Customer Experience Lead, who talked about the improvements the MaCRoM customer experience team has made to enhance user-application relationships. She also announced some of the plans they had to improve customer experience, such as moving training material to digital platforms and the continuous integration of AI in ToryVideo. Following Angie\u2019s presentation, Juan Torres took to the floor to discuss MEGA 5 (MaCRoM Expert Group of Advisors) and the features and integrations that will be up for vote in 2024.<\/p>\n<p>[\/et_pb_text][et_pb_text admin_label=&#8221;closing message&#8221; _builder_version=&#8221;4.23.1&#8243; text_line_height=&#8221;1.8em&#8221; min_height=&#8221;108px&#8221; min_height_tablet=&#8221;108px&#8221; min_height_phone=&#8221;108px&#8221; min_height_last_edited=&#8221;on|phone&#8221; height_tablet=&#8221;&#8221; height_phone=&#8221;835px&#8221; height_last_edited=&#8221;on|phone&#8221; max_height_tablet=&#8221;&#8221; max_height_phone=&#8221;&#8221; max_height_last_edited=&#8221;on|phone&#8221; custom_margin=&#8221;||50px||false|false&#8221; custom_padding=&#8221;||50px||false|false&#8221; module_alignment_tablet=&#8221;&#8221; module_alignment_phone=&#8221;&#8221; module_alignment_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>We would like to thank everyone who attended and participated in this year\u2019s User Group Meeting. The turnout was incredible and because of that, we had many engaging and informative conversations. We also want to thank the amazing team at Tory-Tech who worked together for months to plan and execute this meeting. Your hard work is extremely appreciated and did not go unnoticed!<\/p>\n<p>Now, you\u2019re probably thinking \u201cWow! The 2023 User Group Meeting sounds super interesting, and I\u2019d love to hear some of the conversations and presentations.\u201d Well, don\u2019t worry! We\u2019ll be posting a highlights reel on our <a href=\"https:\/\/www.linkedin.com\/company\/tory-technologies-inc-\" target=\"_blank\" rel=\"noopener\">LinkedIn page<\/a> very soon, as well as the full meeting on ToryVideo, so stay tuned.<\/p>\n<p>We look forward to seeing you all next year!<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>On December 7, 2023, we had our 4th Annual MaCRoM User Group Meeting. 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