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When Regulation Matures, Management Must Evolve Alongside It

Tuesday, March 17, 2026

In recent years, regulation of the pipeline sector in Brazil has undergone a clear process of maturation. More structured standards, better-defined requirements, and higher expectations for traceability and governance have become part of operators’ daily routines.In this context, the Regulamento Técnico de Dutos Terrestres (RTDT), established by the Agência Nacional do Petróleo, Gás Natural e Biocombustíveis, represents an important milestone.


The Regulation not only introduced new requirements, but also consolidated a broader vision: operating pipelines requires not only robust engineering and well-maintained assets, but also consistent information management processes, reliable records, and the ability to continuously demonstrate compliance.This is a point that often becomes evident only as operations grow or when inspections draw near.


The real impact of regulation on day-to-day operations


In practice, the RTDT reinforces responsibilities that are already part of operators’ routines: monitoring pipeline integrity, performing periodic inspections, keeping emergency response plans up to date, and recording relevant events throughout the asset’s operational life.

The challenge is not understanding what the regulation requires. It lies in sustaining these requirements over time, especially in operations involving multiple shifts, distributed teams, large volumes of data, and different legacy systems.


Over time, common questions begin to arise:


  • Where are critical operational records consolidated?

  • How can alignment between inspection, maintenance, and event information be ensured?

  • How can it be clearly and consistently demonstrated that processes are being followed?


These questions are not merely regulatory; they are operational.


When the challenge shifts from technical to governance


As operational complexity increases, it becomes clear that the greatest risk is not necessarily the pipeline itself, but information fragmentation. Parallel spreadsheets, manual records, disconnected systems, and excessive reliance on tacit knowledge create points of vulnerability.


In this scenario, complying with the RTDT goes beyond meeting technical requirements and starts to involve:


  • data governance,

  • standardization of records,

  • decision traceability,

  • change management,

  • and visibility into what is happening across the entire operation.


It is precisely at this point that many organizations realize their processes have grown faster than their management tools.


Technology as a natural extension of processes


When operations demand consistency, traceability, and integration, manual controls no longer scale. Not due to a lack of effort from teams, but because the volume and criticality of information have increased.


Digital solutions then assume a strategic role: not to replace people or procedures, but to organize, integrate, and provide visibility into everything that already exists within the operation.

Platforms for control room management, operational logs, and event tracking become a fundamental link between field activities, the control center, and management.


Where MaCRoM & COSMOS fit into this context


It is at this point that tools like MaCRoM & COSMOS, developed by Tory Technologies, naturally positions itself. By centralizing operational logs, events, changes, and critical information related to control room or measurement systems, these platforms help operators maintain consistency, traceability, collaboration, and an integrated view of operations.


MaCRoM & COSMOS support exactly the pillars reinforced by the RTDT: information organization, process consistency, and the ability to demonstrate compliance based on reliable data.


The result is an operation better prepared not only for audits or inspections, but also for safer, more accurate and more informed day-to-day decision-making.


Conclusion


The RTDT reflects the evolution of the sector. It signals that operating pipelines today requires a more structured approach, where safety, integrity, and governance go hand in hand. For operators, the challenge is not only to comply with the regulation, but to create an operational environment capable of sustaining these requirements over time.


In this context, technology ceases to be an end in itself and becomes a means, a facilitator for transforming regulatory requirements into solid, consistent, and scalable operational practices.


If you want to understand how MaCRoM & COSMOS can help your organization evolve and stand out, contact us.


Tory Technologies, Inc., also known as Tory-Tech, is a Houston-based corporation founded in 2012, that designs, develops, integrates, and deploys intuitive corporate software solutions for Control Room Management and Volumetric Data Management. Decades of expertise in software development and implementation have resulted in a unique suite of solutions specifically designed to solve critical challenges in control rooms and flow measurement departments.


Interested in working with a SOC 1 and SOC 2 compliant company? Contact us to learn more about our control room management software, MaCRoM®, and our volumetric data management software, COSMOS®.

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5th Annual MaCRoM User Group Meeting: Get the Highlights

  • Admin
  • Nov 26, 2024
  • 3 min read

On Thursday, November 21st, Tory Technologies had our 5th Annual MaCRoM User Group Meeting. The event was filled with lots of interesting and insightful topics, from Alarm Management, new AI initiatives, and the future of MaCRoM®. After months of planning and preparation, we covered it all in a two-hour event. While the meeting will be uploaded on our video platform, ToryVideo, we want to give you the highlights here in this blog post. Keep reading to learn more about this year’s MaCRoM User Group Meeting!


We kicked off the event with an overview of the agenda from our host, Mariana Bengochea, Marketing Coordinator at Tory-Tech. Next, Rene Varon, our President and CEO, gave our welcome message. He spoke about the growth of our amazing company this year, the new companies we’ve welcomed as clients, the development and evolution of MaCRoM, and the vision drivers to continue the advancements of MaCRoM. After his compelling opening message, we were able to hear from our keynote speaker, Ali Gibson.


Ali Gibson is a results-oriented executive experienced in business, operations, process improvement, and the world of Co ntrol Room Management. She has more than 20 years of experience in control room processes. We were honored to have her present to share her valuable insights with us. She spoke about alarm management and delved into various topics, such as the challenges with alarm verification, alarm rationalization, and monthly alarm reviews. She was able to share some valuable information on how to apply the best practices to these challenges according to PHMSA regulations.


After this amazing keynote, we heard from our alarm management panel moderated by Neil Vasquez, our Global Sales Director at Tory-Tech. This hour-long panel featured a special group of panelists who have valuable experience in control room management. Our panelists included Conrad Fonseca, Operational Efficiency and Assets Manager, TAG – Transportadora Associada de Gas (Brazil), Warren Hardin, CRM Supervisor / Pipeline Scheduler, CITGO (Houston, TX), Travis Gidley, Project Advisor, ExxonMobil Pipeline Company (Houston, TX), and Eduardo Merçon, Operations Manager, NTS (Brazil). It was wonderful to be able to hear about the ways these companies handle things like Alarm Management Strategy, Master Alarm Database (MAD), and Alarm Philosophy and Rationalization.






After the panel, we were able to hear from Juan Serinyà, our CTO, who presented the MaCRoM Roadmap. In his presentation, Juan talked about a few of the enhancements made to MaCRoM this year, including updates to the General Form Component, the Push-To Component, Alarm Management, and more. Juan also showed off the beta version of our brand-new app, MaCRoM Mobile! To get on the list for beta testing and learn more about MaCRoM Mobile, contact us.


He also spoke about the transition from MEGA, our MaCRoM Expert Group of Advisors, to our newest development: the Roadmap Tracker function. This way all clients can vote on the new features they’d like to see in MaCRoM, as well as the timeline for some of the other functions in development.


To close out our User Group Meeting, we heard from our Tech and Operations team for MaCRoM. Juan Torres, Director of MaCRoM Operations, spoke about some of the improvements Operations has made to ensure our clients have smooth implementations, updates to the products, and sufficient support. Afterward, we heard from Angie Saenz, Customer Experience Lead, who talked about the improvements the MaCRoM customer experience team has made to enhance user-application relationships, as well as some KPIs to reflect the amazing work the service desk is doing to improve customer experience. Following Angie’s presentation, Camila Burgos, E-Learning Platform Specialist, officially introduced our new e-learning platform, Tory Academia. This platform offers both general and client-specific courses and during MaCRoM Week, we introduced free webinars to show its features. In 2025, we plan to offer this to all our clients to help them improve their knowledge through Academia.





We would like to thank everyone who attended and participated in this year’s User Group Meeting. The turnout was incredible and because of that, we had many engaging and informative conversations. We also want to thank the amazing team at Tory-Tech who worked together for months to plan and execute this meeting. Your hard work is extremely appreciated and did not go unnoticed!


Now, you’re probably thinking “Wow! The 2024 User Group Meeting sounds super interesting, and I’d love to hear some of the conversations and presentations.” Well, don’t worry! We’ll be posting the full meeting on ToryVideo, so stay tuned.


We look forward to seeing you all next year!

 
 
 

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