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Benefits
Native Web Application
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Native Web Application
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Native Web Application
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Benefits
Regulatory and Best Practice Compliance
Record and Documentation Consolidation
Strengthen Cross-Functional Collaboration
Modular Architecture
Worry-Free Cloud Deployment
Highly Customizable
Simple Licensing
Regulatory and Best Practice Compliance
If you operate a regulated pipeline (DOT/PHMSA) or critical asset, you must be audit-ready with accurate, timely, and reliable information. MaCRoM is built to meet these demands. For U.S. pipeline operators, it aligns with API 1168 and supports compliance with PHMSA requirements by:
Enforcing role-based security and separation of responsibilities
Supporting shift turnover best practices
Providing controllers with timely electronic records
Managing change, tasks, training, and fatigue analysis
Record and Documentation Consolidation
Using multiple applications to manage control room records creates inefficiencies, inconsistent data, and limited auditability. MaCRoM consolidates all Control Room Management activities, records, and documentation into one system, ensuring consistency, full traceability, improved training, and complete audit readiness, so controllers can focus on operating their critical assets
Strengthen Cross-Functional Collaboration
MaCRoM centralizes records, documents, and multiple departments activities to improve communication and collaboration. With shared features like attachments, comments, tags, and notifications, everyone works from the same data in real time, while managers and supervisors are promptly alerted to deviations or critical situations requiring action.
Modular Architecture
MaCRoM is designed with a modular architecture that lets you start with the core modules you need today and expand over time. Choose from Essentials, Collaboration, and Advanced modules to match your operational requirements, scale at your own pace, and evolve the platform as your control room processes and business needs grow.
Worry-Free Cloud Deployment
MaCRoM can be deployed as a secure cloud-based solution, with infrastructure, maintenance, and updates fully managed by Tory Technologies. This IT-free approach lets your teams focus on operations instead of Property of Tory Technologies system upkeep, while still offering the flexibility to deploy MaCRoM on-premises when required by corporate or regulatory policies.
Highly Customizable
MaCRoM adapts to the way your teams work, with extensive customization options across the platform. From configurable labels, layouts, and workflows to theme selection and multi-language support, users can personalize their experience while maintaining consistency. MaCRoM supports English, Spanish, Portuguese, and German allowing organizations to deploy a unified solution across regions without language barriers.
Simple Licensing
MaCRoM is offered through a straightforward subscription model with flexible monthly or yearly options. Licensing includes ongoing software updates and product support, making it easy to stay current without managing complex licenses or upgrading projects.
Managing
operations is complex.
MaCRoM makes
it simpler
Scattered systems and disconnected data slow teams down. MaCRoM brings everything — and everyone — together in one integrated platform, giving you clearer visibility, smarter control, and a more efficient way to operate.
With MaCRoM’s modules working in sync, your workflows become easier, your decisions become faster, and your operations become stronger than ever.
MaCRoM Modules
Essentials
Collaboration
Advanced
Essentials
Collaboration
Advanced
Essentials
Daily Event Log
The central record of everything that happens in your control room. Capture events as they occur, manually or automatically, tag people, add comments, attachments, and create a clear, searchable history that keeps teams aligned and audit ready.
Shift Management
Facilitate seamless and reliable handovers between controllers in your control room with customizable checklists and a digital handshake. This ensures a clear and accountable transfer of responsibilities, preventing any oversights and enabling each shift to begin fully informed and aligned.
Shift Scheduling
Building and managing coverage has never been easier with this visual planning experience. Create schedule programs for console groups, track controller certifications, and handle time-off, swaps, and replacements, so the right qualified people are in the right place, every shift.
AOC Management
Capture, document, and learn from abnormal operating conditions as they happen. By automatically linking SCADA alarms to structured AOC records, MaCRoM ensures this type of events are properly documented, reviewed, and resolved so critical incidents drive insight and continuous improvement.
Management of Changes (MOC)
Provides a structured way to manage operational and organizational changes with confidence. Create, review, approve, and track Property of Tory Technologies changes in one place, so updates are clearly communicated, properly acknowledged, and fully auditable throughout their lifecycle.
Alarm Monitoring & Analysis
Turn raw alarm data into actionable insight. Monitor SCADA alarm performance with real-time and historical KPIs, identify patterns like alarm floods or stale alarms, and push alarms directly into other MaCRoM workflows to support faster response, and continuous improvement.
Collaboration
Outage Management
Centralize the coordination of planned and unplanned outages. Use customized type-specific forms to document the outage details. Track status updates, schedule changes, and related documentation in real time so everyone involved stays informed, aligned, and ready to execute with confidence.
Callout Management
Ensure the right people are always one call away by keeping on-call field personnel rotations accurate and visible in real time. Controllers can instantly see who is available, while maintenance teams manage schedules, vacations, and replacements without manual coordination.
Ticket Management
Turn service requests into a closed-loop workflow from request to resolution. Controllers can create and track service tickets in one place, follow progress in real time, and seamlessly integrate with existing ERP systems to keep field teams, maintenance, and operations fully aligned.
CRM Document Tracker
Keep critical control room documentation current, organized, and audit-ready. Track document revisions, receive automated review reminders, and ensure teams always have access to the latest approved version, without relying on spreadsheets or shared folders.
Compliance Tasks
Turn the assignment of compliance tasks from a manual burden into a repeatable, trackable process. Assign recurring requirements like training, document reviews, and assessments, then track completion and approvals in one place to stay audit-ready without constant follow-up.
Lessons Learned
Create a shared learning loop by turning incidents into documented knowledge the whole organization can use. Capture lessons learned and tabletop exercises linked to critical incidents like AOCs, then review and share insights so teams strengthen procedures, prevent repeat issues, and continuously improve performance.
MaCRoMWeb API
Connect MaCRoM with the rest of your tech stack instead of living in a silo. External systems can securely exchange data with MaCRoM using API Property of Tory Technologies endpoints to create, update, and retrieve records across modules, supporting integrations for items like outages, tickets, alarms, and other operational data.
Advanced
Smart Forms
Replace paper and rigid templates with forms that adapt to your operation. Build virtually any digital form using an intuitive drag-and-drop editor, combine standard and MaCRoM data fields in any layout, add custom logic, and centralize all forms in one secure, searchable place.
CCD Defeats
Bring visibility and control to high-risk situations when safety devices are taken out of service. Track the status of defeated Critical Control Devices, manage approvals and escalations, and maintain full traceability until devices are safely returned to service, helping teams operate confidently under vulnerable conditions.
Call Logs
Turn every call into usable operational data instead of a blind spot. By integrating with your VoIP/IP phone system, MaCRoM can automatically capture incoming and outgoing call records, helping track controller time on calls and support workload or shift activity reporting.
Safety Protocols (Alibi)
Create a clear, auditable agreement for operating under reduced alarm coverage. Document and approve alarm inhibition or point deactivation with defined time limits and sign-offs, ensuring controllers and supervisors share the same understanding of risk while maintaining visibility and accountability.
Enhanced Right-of-Way Management
Bring full visibility to your controllers about your right-of-way assets instead of scattering data across maps, spreadsheets, and emails. Keep track of pipeline corridors, land properties, and encroachments in a single, centralized system with real-time updates, and traceability across teams.
SCADA Point-to-Point Testing
Eliminate uncertainty between field devices and the control room by making every test traceable. Document and track SCADA point-to-point tests in a structured workflow that records test results, personnel, and dates, helping ensure data accuracy, consistency, and regulatory compliance.
Master Point and Alarm Database
Bring order and accountability to SCADA point and alarm configuration before discrepancies turn into risk. Centralize SCADA point and alarm definitions, automatically sync configurations between SCADA and MaCRoM, Property of Tory Technologies detect mismatches, and track every change through an integrated change management workflow.
