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When Regulation Matures, Management Must Evolve Alongside It

Tuesday, March 17, 2026

In recent years, regulation of the pipeline sector in Brazil has undergone a clear process of maturation. More structured standards, better-defined requirements, and higher expectations for traceability and governance have become part of operators’ daily routines.In this context, the Regulamento Técnico de Dutos Terrestres (RTDT), established by the Agência Nacional do Petróleo, Gás Natural e Biocombustíveis, represents an important milestone.


The Regulation not only introduced new requirements, but also consolidated a broader vision: operating pipelines requires not only robust engineering and well-maintained assets, but also consistent information management processes, reliable records, and the ability to continuously demonstrate compliance.This is a point that often becomes evident only as operations grow or when inspections draw near.


The real impact of regulation on day-to-day operations


In practice, the RTDT reinforces responsibilities that are already part of operators’ routines: monitoring pipeline integrity, performing periodic inspections, keeping emergency response plans up to date, and recording relevant events throughout the asset’s operational life.

The challenge is not understanding what the regulation requires. It lies in sustaining these requirements over time, especially in operations involving multiple shifts, distributed teams, large volumes of data, and different legacy systems.


Over time, common questions begin to arise:


  • Where are critical operational records consolidated?

  • How can alignment between inspection, maintenance, and event information be ensured?

  • How can it be clearly and consistently demonstrated that processes are being followed?


These questions are not merely regulatory; they are operational.


When the challenge shifts from technical to governance


As operational complexity increases, it becomes clear that the greatest risk is not necessarily the pipeline itself, but information fragmentation. Parallel spreadsheets, manual records, disconnected systems, and excessive reliance on tacit knowledge create points of vulnerability.


In this scenario, complying with the RTDT goes beyond meeting technical requirements and starts to involve:


  • data governance,

  • standardization of records,

  • decision traceability,

  • change management,

  • and visibility into what is happening across the entire operation.


It is precisely at this point that many organizations realize their processes have grown faster than their management tools.


Technology as a natural extension of processes


When operations demand consistency, traceability, and integration, manual controls no longer scale. Not due to a lack of effort from teams, but because the volume and criticality of information have increased.


Digital solutions then assume a strategic role: not to replace people or procedures, but to organize, integrate, and provide visibility into everything that already exists within the operation.

Platforms for control room management, operational logs, and event tracking become a fundamental link between field activities, the control center, and management.


Where MaCRoM & COSMOS fit into this context


It is at this point that tools like MaCRoM & COSMOS, developed by Tory Technologies, naturally positions itself. By centralizing operational logs, events, changes, and critical information related to control room or measurement systems, these platforms help operators maintain consistency, traceability, collaboration, and an integrated view of operations.


MaCRoM & COSMOS support exactly the pillars reinforced by the RTDT: information organization, process consistency, and the ability to demonstrate compliance based on reliable data.


The result is an operation better prepared not only for audits or inspections, but also for safer, more accurate and more informed day-to-day decision-making.


Conclusion


The RTDT reflects the evolution of the sector. It signals that operating pipelines today requires a more structured approach, where safety, integrity, and governance go hand in hand. For operators, the challenge is not only to comply with the regulation, but to create an operational environment capable of sustaining these requirements over time.


In this context, technology ceases to be an end in itself and becomes a means, a facilitator for transforming regulatory requirements into solid, consistent, and scalable operational practices.


If you want to understand how MaCRoM & COSMOS can help your organization evolve and stand out, contact us.


Tory Technologies, Inc., also known as Tory-Tech, is a Houston-based corporation founded in 2012, that designs, develops, integrates, and deploys intuitive corporate software solutions for Control Room Management and Volumetric Data Management. Decades of expertise in software development and implementation have resulted in a unique suite of solutions specifically designed to solve critical challenges in control rooms and flow measurement departments.


Interested in working with a SOC 1 and SOC 2 compliant company? Contact us to learn more about our control room management software, MaCRoM®, and our volumetric data management software, COSMOS®.

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4th Annual MaCRoM User Group Meeting: Get the Highlights

  • Admin
  • Dec 14, 2023
  • 4 min read

On Thursday, December 7th, Tory Technologies had our 4th Annual MaCRoM User Group Meeting. The event was filled with lots of interesting and insightful topics, from the potential implementation of AI in control rooms, to fatigue management, and the future of MaCRoM®. After months of planning and preparation, we covered it all in a three-hour event. While the meeting will be uploaded on our video platform, ToryVideo, we want to give you the highlights here in this blog post. Keep reading to learn more about this year’s MaCRoM User Group Meeting!


We kicked off the event with an overview of the agenda from our host, Lorena Del Toro, Business Analyst at Tory-Tech. A welcome message from Rene Varon, our President and CEO. He spoke about the growth of our amazing company this year, the improvements we’ve made to our products and IT solutions, the development and advancement of MaCRoM, and the commitments we are making as a company to continue to provide the best services to our clients. Rene also reinforced our vision to continue investing in cybersecurity, ensuring the protection of our clients’ data. After his compelling opening message, we were able to hear from our keynote speaker, Daniel Nagala.


Dan has over 45 years of experience in industrial control systems and an extensive background in pipeline operations, control room management, and cybersecurity. We were honored to have him present to share his valuable insights with us. He spoke about the development of AI over the past century and how the rapid adaptation of AI in society might influence the integration of AI systems into control rooms. After this insightful keynote, Tory-Tech had a surprise for the guests: our AI-generated avatar, Tory. She and other avatars will be seen exclusively in ToryVideo, where we will be uploading our release notes and information on MaCRoM development.


Next up, we had our first-ever panel present to discuss fatigue mitigation, workload analysis, and shift scheduling, moderated by Rosie Palacios, who is a part of our business development team here at Tory-Tech. This hour-long panel featured a special group of panelists who have valuable experience in control room management. Our panelists included Rafael Paes, Transport and Operations Manager at TAG in Brazil; Steven Dittman, Pipeline Operations Center Manager at Marathon Pipeline in Findlay, OH; Billy Bown, Operation Center Manager at Marathon Pipeline in San Antonio, TX; Keith Cargill, Technical Gas Control Manager at Enbridge in Houston, TX; Gavin Fisher, Technical Specialist at Enbridge Canada in Calgary, AB; and Hayden Bellmore, Regulatory Compliance Specialist at Wolverine in Portage, MI. It was wonderful to be able to hear about the way these companies manage these topics, especially the perspective from the operations in Brazil and Canada. Juan Serinyà, Tory-Tech CTO and MaCRoM Product Director, and Rene Varon were also able to chime in on how MaCRoM makes the management processes more efficient.



After the panel, we were able to hear from Juan Serinyà, who presented the MaCRoM Roadmap. In his presentation, Juan talked about the development updates and the major new features released in MaCRoM 5 this year, including the latest version of underlying technologies, updates to the user interface, a new shift management function, and much more. Juan also talked about some features in progress to be released soon and features that might potentially be added to the application in future updates. To learn more about the new MaCRoM 5 features, contact us to view the release notes!


To close out our User Group Meeting, we heard from our Tech and Operations team for MaCRoM. Juan Torres, Director of MaCRoM Operations, introduced the team and the topics they would be discussing. Laura Infante, MaCRoM Product Implementation Lead, discussed the updates the team did to provide timely support to clients and ensure that MaCRoM runs as smoothly as possible. Afterward, we heard from Angie Saenz, Customer Experience Lead, who talked about the improvements the MaCRoM customer experience team has made to enhance user-application relationships. She also announced some of the plans they had to improve customer experience, such as moving training material to digital platforms and the continuous integration of AI in ToryVideo. Following Angie’s presentation, Juan Torres took to the floor to discuss MEGA 5 (MaCRoM Expert Group of Advisors) and the features and integrations that will be up for vote in 2024.


We would like to thank everyone who attended and participated in this year’s User Group Meeting. The turnout was incredible and because of that, we had many engaging and informative conversations. We also want to thank the amazing team at Tory-Tech who worked together for months to plan and execute this meeting. Your hard work is extremely appreciated and did not go unnoticed!


Now, you’re probably thinking “Wow! The 2023 User Group Meeting sounds super interesting, and I’d love to hear some of the conversations and presentations.” Well, don’t worry! We’ll be posting a highlights reel on our LinkedIn page very soon, as well as the full meeting on ToryVideo, so stay tuned.


We look forward to seeing you all next year!

 
 
 

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