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Your Control Room Assistant

Your Control Room Assistant

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Centralized and easy to find
Centralized and easy to find
Logbook entries
Logbook entries
Compliance Tasks
Compliance Tasks
CRM Reports
CRM Reports
Outages
Outages
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Centralized and easy to find
Centralized and easy to find
Callouts
Callouts
Forms and Procedures
Forms and Procedures
Work Orders
Work Orders
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Seamless and Thorough
Seamless and Thorough
Incident Reviews
Incident Reviews
Management of Changes
Management of Changes
AOC Management
AOC Management
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Seamless and Thorough
Seamless and Thorough
Shift Turnovers
Shift Turnovers
Point-to-Point Testing
Point-to-Point Testing
Alarm Management
Alarm Management
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Enabling Collaboration
Enabling Collaboration
Notifications
Notifications
Comments
Comments
Tags
Tags
Attachments
Attachments

Master control room management

MaCRoM is the all-in-one Control Room Management suite that allows you to centralize all activity records, events data, callout information, shift handovers, abnormal operational conditions, SCADA alarm analysis, point-to-point testing and much more

Read on…

CHARACTERISTICS

Native web application

No need to install anything on your computer; just start your browser and navigate to the MaCRoM page from anywhere and on any device.

Modular

Get the modules you need, and expand as you grow

Latest Web Technology

Intuitive and easy to use with strong built-in security features and Active Directory integration for single sign-on experience

Highly Customizable

Make it your own with customizable themes, grids, forms, and labels and supporting English, Spanish and Portuguese

Simple Licensing

Easy monthly or yearly subscription includes software updates and product support

Worry-free Cloud Deployment

On-Prem deployment also available

BASE MODULES

These are the fundamental modules to get you started on the path to the digital transformation of your control room and to stay compliant with regulation.

Daily Event Log

A powerful and fully featured electronic logbook to record any event that requires documentation.

Add comments, attachments, or reminders. Tag people and set categories.

AOC Management

Automatically capture abnormal operating conditions from SCADA signals or alarms to properly document, evaluate and review these operations, their resolution, and the lessons learned.

Shift Management

Properly document the shift handover process with customizable checklists and an automated digital handshake between the outgoing and incoming controller.

Management of Change

A fully-featured Management of Change application where you can create, approve and track the progress of changes affecting the control room or the entire organization.

Shift Scheduling

Plan and schedule your controller's shifts. Manage controller certifications. Create multiple programs of console groups and manage shift replacements with simple visual tools

Compliance Tasks

Create and assign repeating tasks or training plans so your personnel is always in compliance with requirements or regulations.

EXTENDED MODULES

These modules complete your toolset for a comprehensive Control Room Management solution

Outage Management

Streamline your outage planning and execution with this robust module. Update and track status changes, date changes, related documentation, and more to ensure all parties involved in the outage are always up to date.

SCADA Point-to-Point Testing

Execute, track and document SCADA point-to-point testing.
Review and report on each point's history of test

Safety Protocols

Properly document and approve alarm inhibition or point deactivation to ensure controllers and supervisors are on the same page of operations under diminished safety conditions.

Callout Management

Maintenance crews manage their rotation schedules, and up-to-date information is available in the control room.
Controllers know who to call at all times

Ticket Management

Generate and follow up service orders or ticket status directly from MaCRoM, facilitating the interaction of controllers with maintenance teams and field personnel. MaCRoM can manage the whole cycle of these service tickets or integrate with existing ERP applications.

SCADA Alarm Analysis

Perform real-time and historical analysis of the SCADA alarms with various best-practice metrics and statistics that allow for gauging the state of your HMI alarms

Custom Forms

Create virtually any form with an easy drag-and-drop editor that allows you to add any type of standard or MaCRoM fields to any layout.
Go paperless and centralize all your forms in a single location.

ADD-ON MODULES

Take your control room to the next level of sophistication and automation with these modules

CRM Document Tracker

Schedule and manage document reviews and versioning to ensure you never miss required reviews and updates of CRM documents

Right of Way Management

Keep all your right-of-way records in a central repository.
Manage and track encroachment and other incidents on the right of way

Equipment Tracker

Track the location of each device on the field.
Keep a record of maintenance and repairs on each piece of equipment.

Phone Call Log

By integrating with your VoIP system, this module will capture all incoming and outgoing calls allowing you to use them to analyze the controller workload.

CCD Defeat Management

Manage critical safety devices when defeated to ensure you stay on top of the operation under vulnerable conditions

Project Tracker

A companion of the outages module that allows better coordination between field projects and outages with the control room